Refusionspolitik

At SplashZone, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return window from the date of delivery.

Eligibility: Items must be unused, in original packaging, and in the same condition as received.

How to return: Contact us at support@splashzone.com with your order number and reason for return. We'll guide you through the process.

Refunds: Once we receive and inspect the item, we'll notify you and process your refund to the original payment method within 5–10 business days.

Non-returnable items: Damaged items due to misuse, or items returned after 30 days, are not eligible for a refund.

Shipping costs: Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.